Ordering Information
We will provide you with personalized service as you place your
order! We will be pleased to
help you coordinate colors and designs.
A Sweet Pea creation may be ordered online, or by contacting us at 813-250-0246.
Or if you prefer, email us at
info@SweetPeaGallery.com
Payment: We accept MasterCard, VISA and Discover, as well as money orders & personal
checks.
Delivery Time: *Ordering a gift for the holidays?
Please view our Holiday Shipping Schedule.
Delivery time for standard items is approximately
2-3 weeks.
Certain styles of Ceiling Fans are hand painted to order and will take
approximately 3 weeks. Allow up to 6 weeks for custom orders. Items are generally shipped via UPS
ground or freight carriers (depending upon the size of the item). Please do not accept a package with visible damage! If upon
unpacking you notice that your item is damaged, please file a damage claim with
us within 48 hours!
Returns: We want you to love your Sweet Pea creation! However should you
decide that you need to return an item, simply send it back (with shipping &
insurance prepaid) indicating your preference of a refund, replacement or
gallery
Gift
Certificate. We will promptly issue you a full credit on exchanges.
Returns incur a 10% restock fee.
We will happily accept returns on standard items within 20 days of delivery.
Please see special terms below regarding Custom Orders.
Custom Orders: We are unable to
accept returns on items that have been special ordered with customized colors,
designs, or personalization.
Sales Tax: Sales tax will be collected on items bought in or shipped to
Florida.
International Orders: We are able to ship within
the U.S. and Canada. Please contact us for shipping availability to other
countries.
Surprise! Is the item you're ordering a gift? Please let us know and we will
enclose a gift card for the lucky recipient!
Gift
Certificates are also
available!
Thank you for enjoying Sweet Pea Gallery!